The Coconut Cult FAQ’s

Coconut Cult is a dairy-free fermented coconut yogurt made with organic coconut cream, coconut meat, water, and our proprietary culture blend.

Handcrafted by our team in Ogden, Utah, Coconut Cult is made without gums or fillers and fermented to create its signature tangy taste and naturally unique texture.

Our culture blend includes: L. helveticus, L. salivarius, L. lactis, L. rhamnosus, L. plantarum, L. acidophilus, S. thermophilus, B. breve, L. brevis, L. gasseri, L. casei, L. reuteri, B. longum, B. bifidum, B. infantis, and L. fermentum.

Our production facility is in Ogden, Utah, where our team handles production in-house rather than using a co-packer.

From fermentation and filling to packaging, our process is managed by our team so we can closely oversee how Coconut Cult is made. Our direct-to-consumer orders are also fulfilled from our operation in Utah.

We do yogurt our own weird little way. 😎 🥥

We start with organic coconut cream, coconut meat, and water, then ferment our coconut base with our custom culture blend.

The result is a rich, tangy fermented coconut yogurt with a rich mousse texture.

A few things you’ll find in Coconut Cult:

• A custom 16-culture blend
• Zero added sugar in Original
• No gums or fillers
• Organic ingredients
• Made in-house by our team in Ogden, Utah

We’d rather tell you exactly what goes into our jars than tell you what to think about everyone else’s.

Check out our Shop All Page for a full list of ingredients and Nutrition Facts for each flavor.

Our custom blend of cultures includes 16 different species:

• L. helveticus
• L. salivarius
• L. lactis
• L. rhamnosus
• L. plantarum
• L. acidophilus
• S. thermophilus
• B. breve
• L. brevis
• L. gasseri
• L. casei
• L. reuteri
• B. longum
• B. bifidum
• B. infantis
• L. fermentum

The diversity is intentional: different species support different aspects of gut health.

You can find the ingredients and full nutritional information for every available flavor on our Product Page here.

Just click on the flavor you’d like to learn more about, and all the details will appear. If you have questions about a specific flavor, please feel free to send a message to our Team here. We're happy to chat!

It depends on the flavor! Original Coconut has zero grams of added sugar. Total sugar and added sugar can vary across flavors, especially when fruit, coconut nectar, or other ingredients are included.

For the most current amounts, check the Nutrition Facts panel for the specific flavor and package size you’re buying.

Our core Coconut Cult yogurts are vegan and made without any dairy ingredients.

From time to time, we collaborate with other brands on limited-edition flavors that may include a non-vegan ingredient, such as honey. Always check the ingredient statement on the specific flavor you’re purchasing for the most current information.

Our core Coconut Cult yogurts carry the USDA Organic seal. Limited-edition or collaboration flavors may differ, as those are only available for a limited time.

We always strive to use certified organic ingredients, and you can verify this by checking each flavor's ingredient label on our Shop All Page.

Our coconut is sourced from Thailand through our Fair Trade sourcing program. We do not permit monkey labor in the harvesting of coconuts used for Coconut Cult.

Yes, since Coconut Cult is a fermented product and made without gums, fillers, or preservatives, the texture can naturally vary from jar to jar. You might see a thick, fluffy layer on top with a thinner layer underneath, a little separation, or a texture that looks different from the last jar you opened.

You may also notice a little fizz or extra tang when you open it, which can happen naturally with fermentation.

No need to stir unless you want to. Scoop the thick part first, mix it all together, or use the thinner portion in a smoothie. Your jar, your ritual. 🥥

If you ever notice mold, unusual discoloration, a loose or damaged lid, a compromised seal, significant leaking, or anything that feels off, don’t consume it. Send our team a message at orderonline@thecoconutcult.com.

New to fermented foods? Ease into the ritual with 2–4 tablespoons (1–2 oz) and see how you feel before adding more. No need to go all-in on day one; start small and build from there based on what feels right for you.

Each ounce of Coconut Cult contains 50 billion CFU of our custom culture blend of 16 different species, so a little goes a long way.

For personalized nutrition guidance, especially for kids, pregnancy, or anyone managing a medical condition,  it’s always best to check with a qualified healthcare professional before consuming.

Once opened, we recommend consuming your jar within 2–3 weeks for peak potency and taste. To keep your cultures thriving:

• Always keep jars refrigerated (before and after opening)
• Use a clean spoon every time (no double-dipping!)
• Seal tightly to keep moisture and other microbes out

Coconut Cult has a naturally effervescent, tangy flavor, similar to the sour, bubbly taste of kombucha. That's because what you're tasting is the actual work of live bacteria during fermentation.

If you're new to fermented foods, this can be surprising at first, but most of our community comes to absolutely crave it.

The more added coconut nectar or fruit in a flavor, the sweeter it will be. The Original flavor is the most tangy and is beloved by fermented food veterans.

Our online jars are 16oz and include the cost of 2-day priority shipping, individual handling by our warehouse team, frozen gel packs, and insulated shipping coolers to keep everything cold.

Retail shipping is done in bulk (much more economical), which is why in-store prices are lower.

If your order has been billed but not shipped, please contact our Team at orderonline@thecoconutcult.com and we will do our best to change the address!

Unfortunately, once it processes/ships we are unable to do an address change as this will add a day or more to the transit time.

If you have a subscription, remember to change your address before your order is placed by going to your Coconut Cult Account. After you log in select 'Manage' and then select "Subscription Info".

Scroll a little further down, and you'll find the box with your shipping address to edit.

We do not offer international shipping at this time. If you choose to forward your order through a third-party carrier service, please note that we cannot be held responsible for any delays, damages, or quality issues.

Our yogurt is perishable and needs to stay cold and our packaging is specifically engineered to protect the cultures and maintain freshness within our 2-day domestic UPS shipping window.

We love that our cult is spreading far and wide, but for now, we can only guarantee product integrity within the U.S. shipping timeframe.

Our subscription gives you:

• 10% savings on every order
• Guaranteed delivery every month so you never run out
• Early and sometimes exclusive access - to limited flavors not available elsewhere.
• Full control to skip, pause, or cancel anytime after your first 3 orders

We do ask for a minimum commitment of 3 orders when you start a new subscription. If you're not able to take an order for that month, you do still have the option of skipping through your Coconut Cult Account.

After your initial 3-order commitment, you can skip, pause, or cancel anytime through your customer portal:

Log in at thecoconutcult.com → "Log In" → "Manage" → "Subscription Info"

Here you can find your account information and options to skip, cancel, or pause your subscription.

Need help? Send our Team a message from our website or Email us at orderonline@thecoconutcult.com.

Once an order has been billed/processed, we cannot make any changes to flavors or add jars.

However, you can place a second order or email orderonline@thecoconutcult.com to place an additional order.

For Subscribers please log in and edit your upcoming order before they process.

Sometimes! If there's enough demand, a limited-edition flavor may return for a limited time. The best way to stay in the know:

• Subscribe to SMS
• Sign up for our email list
• Follow us on Instagram @thecoconutcult

Coconut Cult is intentionally different from conventional yogurt; it's tangier, bubblier, and more alive than anything you've probably tasted before. That can be surprising if you're new to fermented products.

If you're finding it too tangy, try:

• Mixing with a little honey or maple syrup
• Adding it to a smoothie
• Mixing into oatmeal

We do not accept returns or provide refunds as we are a perishable product; however, we will offer re-ships in the event the product is damaged or delayed in shipping due to our shipping partner, UPS.

No, Coconut Cult is a perishable product. Prolonged exposure to warm temperatures can cause spoilage. If your order arrived at your doorstep warm, please send us a message to our team at orderonline@thecoconutcult.com

What’s appropriate during pregnancy, infancy or childhood can depend on age, allergies, medical history and individual dietary needs.

For kids who are already eating coconut and solid foods, parents may choose to introduce Coconut Cult as they would another new food. If your child has allergies, a medical condition or you’re unsure whether fermented foods are appropriate, check with your pediatrician prior to consuming.

Pregnant or nursing? Your healthcare provider can help you decide whether Coconut Cult fits your individual diet.

At the Coconut Cult, food safety and allergen awareness are extremely important to us. Coconut is the base ingredient in all of our products. Any major allergens or potential allergens are always clearly listed on the label for each flavor.

Coconut Allergen Status

Coconut is the primary ingredient in all of our products. As of January 1, 2025, coconut is no longer classified as a major food allergen under U.S. allergen labeling regulations. However, because coconut is the base ingredient in our products and some individuals may still have sensitivities, The Coconut Cult continues to clearly list coconut on all product labels for transparency and consumer awareness.

While Coconut Cult yogurts are not Certified Gluten-Free, the ingredients used in our formulations are certified Gluten-free.

Our products are manufactured in an FDA-regulated food production facility operating under strict sanitation and food safety protocols. All production equipment, utensils, and food contact surfaces are cleaned and sanitized according to FDA regulations and our internal food safety standards. Equipment is cleaned and sanitized after each production cycle, and sanitation effectiveness is routinely verified.

We monitor for the nine major allergens recognized in the United States, including:

● Milk (Dairy)

● Eggs

● Fish

● Shellfish

● Tree Nuts

● Peanuts

● Wheat

● Soybeans

● Sesame

To support allergen control, we maintain several food safety measures, including:

● Allergen surface swab testing following production runs that involve allergenic ingredients

● Review of Certificates of Analysis (COAs) for all incoming ingredients

● A comprehensive HACCP (Hazard Analysis and Critical Control Points) food safety program

From time to time, The Coconut Cult partners with other brands to create limited-edition collaboration flavors. If a collaboration includes ingredients produced by a partner brand, any major allergens or potential allergens associated with those ingredients will always be clearly disclosed on the product label.

When applicable, collaboration ingredients may be incorporated without being processed through our standard manufacturing equipment. For additional details about how those ingredients are produced, we recommend contacting the collaborating brand directly for information about their manufacturing practices.

Yes, Coconut Cult is 100% dairy-free and contains no milk, whey, casein, or any other dairy-derived ingredient. It is suitable for people who are lactose intolerant, dairy-allergic, or following a vegan or plant-based diet.

This is one of the most common reasons people find us. Coconut Cult is entirely dairy-free and lactose-free. People who have struggled to consume dairy probiotics often find our yogurt to be the perfect solution.

We think a lot about this. Here's where we stand:

• Coconut sourcing: Fair Trade certified from Thailand, no monkey labor
• Organic ingredients: USDA certified on core flavors
• In house production: produced and packaged by our Team in Ogden, Utah — no co-packers, full quality control
• Packaging: insulated, reusable/recyclable where possible

We're always working to do better. If you have questions about our sourcing practices, reach out at orderonline@thecoconutcult.com.

Use our Store Locator to find a retail location near you. We're in Whole Foods, Sprouts, and many more grocers across the country.

Can't find us locally? We also ship direct! You can place an order on our website; we ship nationwide via UPS 2-Day.

Interested in joining the Cult? 🥥 We’re always excited to hear from people who are passionate about what we’re building.

For current opportunities, job inquiries, or to share your resume with our team, please reach out to recruiting@thecoconutcult.com.